FAQs

Fair-Play Scoreboard General FAQs

Fair-Play by Trans-Lux Scoreboards can provide a fully custom scoreboard to enhance the entire sporting experience with a layout that is unique in its shape, design, and colors, and including exactly the features you want. Or, you can choose from a full line of standard catalog scoreboards. Standard models can be easily ordered as shown, and many of them can be tailored with optional features to more closely suit your needs. No matter which model you choose, our intuitive scoreboard controllers make it is easy to send information to your scoreboard.
Because we make our scoreboards in our own shops, we are able to customize almost any element upon request. That said, we have standardized, and designed in, many popular options to make them easier to order and implement. Some of the more popular scoreboard options include:
– Wireless controllers that allow the scoreboard to interface with other displays in your venue such as game shot clocks, hockey goal lights, and more.
– Electronic team names to personalize the competitors rather than use the more generic “Home” and “Away” indicators.
– Custom paint and vinyl trim colors
– Signage areas for advertising and sponsors
– Customized layouts for sporting events including special applications for tennis, rodeo, soccer, auto racing, hockey, lacrosse, roller hockey, crowd noise indicators and more.
When you purchase a Fair-Play by Trans-Lux scoreboard, you will receive the best product and support in the industry. You have peace of mind knowing that your equipment is built to last – with more than 70 years of experience behind it.
Use our on-line locator for the latest information under Resources, Support.
Fair-Play factory warranty coverage includes:
– Five years for scoring equipment
– Five years for single- and full-color TL Vision LED displays
– Ten years for UV-resistant paint upgrade
– Extended warranties and maintenance agreements are also available.
Fair-Play by Trans-Lux does not currently offer financing. However, scoreboard sponsorships offset equipment costs while building relationships in the community. Ask your Fair-Play dealer about the opportunities available for your facility.
Displays are normally protected in custom-built wooden crates and shipped via common carrier. Crates are designed to protect the display during normal movement and handling, but will not withstand dropping, ramming with a forklift, or other abusive treatment.
The installation and operations documentation and control equipment are often shipped inside the crated sign. The location of these items is indicated by a large label attached to the display when it leaves the factory. The items should be removed from the sign and kept in a secure place until needed. Controller accessories may ship separately from the display.
In general, orders are shipped F.O.B. Des Moines, Iowa and freight is arranged by the factory on a “prepay and add” basis. Any shipment via a third-party carrier, arranged by the buyer or buyer’s agent, becomes the property of the buyer upon loading at the seller dock. IMPORTANT: Please inspect your sign before the carrier leaves your premises and note all visible damage on the bill of lading and report to the carrier immediately.
A screwdriver, crowbar, and hammer are needed to remove the wooden crate from the sign. Be cautious to avoid damaging the sign! Once the crate is open, inspect the sign for loose connections. As with all electronics, sending an electrical current through a loose connection can cause equipment malfunction. Next, check what you’ve received against the packing list. Because the display and the controller may arrive separately, please ensure that all equipment has arrived before beginning sign assembly or installation. A packet of documentation ships with each display. Typically this includes a packing list, operating manuals for the controller and installation drawings if requested.
Other documentation may include:
– Installation and Troubleshooting Guide
– Diagrams describing connections for optional items as required third-party warranties.

For additional assistance, please call the Fair-Play Help Desk at 800-462-2716

Turnaround time varies from 3 to 16 weeks, depending on the type of display you order. Custom signs also have a range of turnaround times, depending on the project specifics. We will be happy to meet any specific requirements you may have; please consult with your sales representative.
Maintenance will vary depending on the type of sign you have installed. Fair-Play by Trans-Lux recommends the CHECK five-point maintenance system:
Cleaning: Keep dirt, insects and particles out.
Heat Control: Replace fan filters regularly or verify air conditioning.
Electrical: Replace burned out lamps (incandescent signs only) and look for connector corrosion (all signs).
Controller: Clean up files. Don’t use third-party software.
Keep water out!
These situations are not covered under your manufacturer’s warranty:
– Neglect, abuse or damage caused by user.
– Improper storage, installation, maintenance or servicing of the equipment by anyone other than Fair-Play by Trans-Lux or its authorized dealers.
– Power surges, water damage, lightning or other acts of nature.
– Excessive application of electrical power or improper power connection.
– “Burn in” to the display due to static images applied for lengthy periods of time.
– Replacement of fluorescent or incandescent lamps or LEDs.
– Software conflicts due to non-factory loading of additional controller software or computer viruses.
– Loading the controller software on a non-factory-authorized computer.
– Improper handling by third-party shippers.
– Disabling fans or other factory-provided cooling systems.
– Removal of warning labels and protection devices.
– Installing non-factory replacement parts.
– Acts of war.

Fair-Play Scoreboard Technical FAQs

A pixel is the smallest piece of a displayed number, letter, or picture. In a scoreboard or display, a pixel is the smallest element that can be displayed. Typically, many pixels are used to create displayed images, and more pixels allow the display of more complex content. Depending on the sign type, one pixel may consist of one LED or lamp, multiple LEDs, or a cluster of LEDs. Monochrome displays use only one color of LED while full color displays require a minimum of one red, one green and one blue LED to create one pixel of color.
LED are initials that stand for Light Emitting Diode. LEDs come in many varieties but are universally based on a very small semiconductor die that emits light when electrical current is applied. The LED emits only one color (amber, red, green, and blue are the most common) depending upon the die type. LED lighting uses one or more LEDs as the light source
LEDs last significantly longer than incandescent bulbs. Unlike incandescent bulbs, LEDs don’t burn out. Instead, they gradually fade over time. The life span of an LED is estimated in hours and predicts the amount of time it will take for an LED to fade to half its initial brightness. Life expectancies published by manufacturers range from 50,000 to 100,000 hours of continuous operation.
LED-based signs require approximately 90 percent less power to operate than comparably sized incandescent signs, significantly reducing energy charges. Additional operating savings are realized from the longer life of LED bulbs, which cuts replacement costs, maintenance costs, and disposal costs versus traditional incandescent bulbs (and fluorescent bulbs, too). Your Fair-Play by Trans-Lux representative can predict operating costs for both LED and incandescent systems.
Our specified minimum range is 300 feet for indoor displays and 1200 feet for outdoor. It’s likely the system will work beyond these distances, but it cannot be guaranteed.
Yes. To attain maximum transmission range, antennas should always be directed to the full upright position, in other words, pointing to the ceiling or sky. If the antennas are otherwise positioned, the transmission range could be significantly diminished.
Position the controller to provide a clear line of sight between the control and the scoreboard. It is helpful to have the scoreboard elevated above the ground, which it normally is. Make sure the antennas are in their full upright position.
Yes. Wireless receiver kits are available for retroactive installation into indoor and outdoor scoreboards & timers. Any scoreboard so equipped can then be run with a wireless MP-70 control.
If the control has lost power, try plugging it into a different outlet, replace its back panel fuse, or use a backup wireless control, if available.
If the control does have power, wait for the signal lock to re-establish. There is a built in delay time that holds the wireless receiver at the channel it was on for at least 10 seconds before it starts to look for a signal on other channels. If after a minute or so the signal hasn’t come back, try the following:
– Turn scoreboard and control power off, wait a minute, turn the scoreboard back on, then turn the control back on.
– If the control is transmitting in the SEL mode, change to a different channel in both the control and the scoreboard you’re trying to run. Be sure to turn control and scoreboard power off during the change. OR turn the control off, set the transmit mode switch to the ALL SCBDS position, wait a minute, then turn the control back on.
– If there’s no response to either of these efforts, run the scoreboard with conventional data cable for the duration of the game until you have more time to determine the cause of the problem.
– If you exercise this option, be sure to set the wireless MP-70’s channel switch (located on the back panel) to position E, F or 0, and the transmit mode switch to SEL. This will turn the radio transmitter off and prevent damage to the scoreboard processor.

TL LED Display FAQs

Fair-Play Scoreboards can provide a custom scoreboard to enhance the entire sporting experience with a design that is unique in its shape and design. Fair-Play also has a full-line of catalog scoreboards. No matter what you choose, intuitive controllers make it is easy to send instantaneous information to your scoreboard. Some scoreboard options include:
– A wireless controller that allows the scoreboard to interface with other displays in your venue such as game shot clocks, hockey goal lights, delay of game/possession timers and more.
– LED or bar digits with optional electronic team names. Customized layouts for various sporting events including applications for tennis, rodeo, soccer, baseball, basketball, football, track and field, auto racing, hockey, wrestling, lacrosse, roller hockey, shot clocks, crowd noise indicators, possession indicators and more.
When you purchase a Fair-Play scoreboard, you will receive the best product and support in the industry. You have peace of mind knowing that your equipment is built to last – with more than 70 years of experience behind it.
You can find your local distributor by either clicking on the next tab on this page and typing in your zip code, or by clicking the main menu item “distributors” and typing in your zip code there.
Fair-Play factory warranty coverage includes:
– Five years of scoring equipment
– Five years for single- and full-color TL Vision LED displays
– Ten years for UV-resistant paint upgrade.
– Extended warranties and maintenance agreements are also available.
Fair-Play does not currently offer financing. However, scoreboard sponsorships offset equipment costs while building relationships in the community. Ask your Fair-Play dealer about the opportunities available for your facility.
Displays are typically shipped in custom-built wooden crates and shipped via common carrier whenever possible. The crates are designed to protect the display during normal movement and handling, but will not withstand dropping, ramming with a forklift, or other abusive treatment.
The installation and operations documentation and control equipment are often shipped inside the crated sign. The location of these items is indicated by a large label attached to the display when it leaves the factory. The items should be removed from the sign and kept in a secure place until needed.
Controller accessories may ship separately from the display.
In general, all orders are shipped F.O.B. Des Moines, Iowa and freight is arranged by the factory on a “prepay and add” basis. Any shipment via a third-party carrier, arranged by the buyer or buyer’s agent, becomes the property of the buyer upon loading at the seller dock. IMPORTANT: Please inspect your sign before the carrier leaves your premises and note all visible damage on the bill of lading and report to the carrier immediately.
A screwdriver, crowbar, and hammer are needed to remove the wooden crate from the sign. Once the crate is open, inspect the sign for loose connections. As with all electronics, sending an electrical current through a loose connection can cause equipment malfunction.
Next, check what you’ve received against the packing list. Because the display and the controller may arrive separately, please ensure that all equipment has arrived before beginning sign assembly.
A packet of documentation ships with each display. Typically this includes a packing list, operating manuals for the controller and installation drawings if requested. Other documentation may include:
– Installation and Troubleshooting Guide
– Diagrams describing connections for optional items as required
– Third-party warranties
– For additional assistance, please call the Fair-Play Help Desk at 800-462-2716
Maintenance will vary depending on the type of sign you have installed. Fair-Play recommends the CHECK five-point maintenance system:
– Cleaning: Keep dirt, insects and particles out.
– Heat Control: Replace fan filters regularly or verify air conditioning.
– Electrical: Replace burned out lamps (incandescent signs only) and look for connector corrosion (all signs).
– Controller: Clean up files. Don’t use third-party software.
– Keep water out!
These situations are not covered under your manufacturer’s warranty:
– Neglect, abuse or damage caused by user.
– Improper storage, installation, maintenance or servicing of the equipment by anyone other than Fair-Play or its authorized dealers.
– Power surges, water damage, lightning or other acts of nature.
– Excessive application of electrical power or improper power connection.
– “Burn in” to the display due to static images applied for lengthy periods of time.
– Replacement of fluorescent or incandescent lamps or LEDs.
– Software conflicts due to non-factory loading of additional controller software or computer viruses.
– Loading the controller software on a non-factory-authorized computer.
– Improper handling by third-party shippers. Disabling fans or other factory-provided cooling systems.
– Removal of warning labels and protection devices.
– Installing non-factory replacement parts.
– Acts of war.
Turnaround time varies from 3 to 16 weeks, depending on the type of display you order. Custom signs also have variable turnaround times. We will be happy to meet any specific requirements you may have; please consult with your sales representative.

Technical FAQs

A pixel is one point of a picture. It may consist of one LED or lamp, multiple LEDs, or a cluster of LEDs, depending on the sign type. Monochrome displays use only one color of LED while full color displays require a minimum of one red, one green and one blue LED to create one pixel of color.
Nits are the measure of light emissions from a sign, generically referred to as brightness. Nits are measured in Candelas per square meter (cd/m).
LED is an acronym for Light Emitting Diode. LEDs come in many varieties but are universally based on a very small semiconductor die that emits light when electrical current is applied. The LED emits only color (amber, red, green, and blue are the most common) depending upon the die type.
LEDs last significantly longer than incandescent bulbs. Unlike incandescent bulbs, LEDs don’t burn out. Instead, they gradually fade over time. The life span of an LED is given in hours and estimates the amount of time it will take for an LED to fade to half its initial brightness. Life expectancies published by manufacturers range from 50,000 to 100,000 hours of continuous operation.
LEDs require approximately 90 percent less power to operate than comparably sized incandescent signs. Your Fair-Play representative can predict operating costs for both LED and incandescent systems.
Our specified minimum range is 300 feet for indoor displays and 1200 feet for outdoor. It’s likely the system will work beyond these distances but this is not guaranteed.
Yes. To attain maximum transmission range, antennas should always be directed to the full upright position, in other words, pointing to the ceiling or sky. If the antennas are otherwise positioned, the transmission range could be significantly diminished.
Try to have a clear line of site between the control and the scoreboard. It is helpful to have the scoreboard elevated above the ground, which it normally is. Make sure the antennas are in their full upright position.
Yes. Wireless receiver kits are currently available for retroactive installation into indoor bar digit and LED technology scoreboards & timers, and will soon be available for indoor TeleLite models. Kits are also available for outdoor scoreboards & timers. Any scoreboard so equipped can then be run with a wireless MP-70 control.
If the control has lost power, try plugging it into a different outlet, replace its back panel fuse, or use a backup wireless control—if available. If the control does have power, wait for the signal lock to re-establish. There is a built in delay time that holds the wireless receiver at the channel it was on for at least 10 seconds before it starts to look for a signal on other channels. If after a minute or so the signal hasn’t come back, try the following:
– Turn scoreboard and control power off, wait a minute, turn the scoreboard back on then turn the control back on.
– If the control is transmitting in the SEL mode, change to a different channel in both the control and the scoreboard you’re trying to run. Be sure to turn control and scoreboard power off during the change. OR turn the control off, set the transmit mode switch to the ALL SCBDS position, wait a minute, then turn the control back on.
– If there’s no response to either of these efforts, run the scoreboard with conventional data cable for the duration of the game until you have more time to determine the cause of the problem.If you exercise this option, be sure to set the wireless MP-70’s channel switch (located on the back panel) to position E, F or 0, and the transmit mode switch to SEL. This will turn the radio transmitter off and prevent damage to the scoreboard processor.

Content and Software FAQs

ISEwrite™ II is intended for one- to six-line displays running text or graphics using monochrome technology. ISEwrite messages are uploaded to memory in the sign and do not require continuous refreshes from a host computer.
Monochrome or RGB displays using live video feeds, animations, or third-party data should use ProLine display controllers. ProLine requires a dedicated computer which constantly updates the sign.
Any PC running Windows 98®, Windows ME®, or Windows XP® Mouse or other Windows-compatible pointing device Keyboard
Windows XP Pro®
CPU: Pentium® 4 1.7GHz
256 MB RAM
Screen Resolution of 1024 x 768
USB 1.1 (2.0 preferred)
Hard Drive: 40GB & 7200 RPM

LED Basics

Light Emitting Diode. Invented in 1927, the first practical versions were offered in 1962, and only available in red. Because of their low power and small size, they made good indicator lights. (And still do!) As they developed to become brighter and support additional colors, they were soon used in number displays and digital clocks. Today, they are bright enough to be used for lighting.
LED lights are the newest generation of lighting products, and have many advantages over other lighting types. Typical lighting products include one or more LED chips as the light source, optics to shape and direct the light, an LED driver circuit to provide the correct voltage and current, and a thermal system to cool the assembly and provide for long life. These elements are normally packaged together as “an LED light bulb” and may look at first glance like a traditional light bulb or fluorescent tube – but they are much better than those traditional products.
Unlike incandescent, fluorescents, or CFLs which use inefficient gases or vapors, LED lighting uses a process called electro-luminescence. That’s a fancy way of saying it operates by a semiconductor technology that converts electrical energy directly into light.
Chances are good that your flat screen television, smart phone or laptop screen uses LED lighting. This is the same basic technology that is used in the more powerful LED room and architectural lighting.
Based on estimates by the U.S. Department of Energy, large-scale conversion to LEDs over the next decade will result in:
– 62% reduction in energy consumption for lighting, which means less output is needed from power plants for that purpose
– 258 million metric tons of reduced carbon emissions
– Drastic reduction in the amount of lighting-related waste going into landfills – which is especially important due to the high mercury levels found in fluorescent light bulbs, including compact fluorescent lights, or CFLs
– 133 power plants worldwide will not have to be built to support lighting needs

LED Myths

LED lighting can be purchased to MATCH THE EXACT LIGHTING COLOR you are currently using, from soft white (2700K used in hotels) to cool white (4000K used in offices) to super cool (5500K used in hospitals). The key is to choose the best lighting for the intended tasks in that area – you can choose the color you prefer.
LED fixtures and lamps can now mimic any traditional lighting source, with a full range from omni-directional flood lighting to narrow spotlights.
TL Energy has ample stock to meet customer demand, and we can support any size project being considered.
TL Energy can offer lighting solutions with as low as a 4 month payback! Our representatives can quickly review your situation and provide you a plan for your estimated savings. And our LED lighting comes with a substantial 5-year warranty – so you can enjoy energy savings for the longer term.

Lighting Technology Comparison

An LED is a semiconductor light source that converts electrical energy directly into light. Compared to incandescent light sources, LEDs have lower energy consumption, longer lifetime, improved robustness, smaller size, and faster switching.
LED lighting solutions can replace all conventional lighting technologies to reduce energy consumption, extend longevity of the lamp and eliminate exposure to harmful elements such as mercury or UV radiation…all while simultaneously cutting carbon dioxide emissions.
The least efficient and most common type of lighting used in homes. There are more than 1 billion incandescent lamps purchased per year worldwide. Drawbacks: easily breakable, hot to touch, requires 400-1000% more wattage (and energy use) than comparable LED lighting to obtain the same light output.
An incandescent lamp that has a small amount of a halogen such as iodine or bromine added. Drawbacks: extremely hot to touch, proven to burnout after a shorter useful life, and uses 400-1000% more wattage than comparable LED lighting.
The CFL is a fluorescent lamp designed to replace an incandescent lamp. CFLs give the same amount of visible light, use less power, and have a longer rated life. Drawbacks: Contain mercury and emit harmful UV radiation. While better in energy use than incandescent bulbs, they still require 50-65% more wattage than comparable LED lighting.
Part of the High Intensity Discharge (HID) family of lamps, Metal Halide lamps produce high light output for their size, making them a compact, powerful, and relatively efficient light source. Drawbacks: Still require 80-300% more wattage than comparable LED lighting for the same output.
A gas-discharge light that uses electricity to excite mercury vapor, producing visible, and ultraviolet light. These lights were offered as an energy-saving alternative to incandescent lights, and do save energy in that comparison. Drawbacks: Includes toxic mercury, that can be released accidentally or end up in landfills, gives off damaging ultraviolet light, and uses 35-120% more wattage than comparable LED lighting.
A type of gas discharge light that uses sodium to produce light. HPS lights are smaller than Low Pressure Sodium lights, and are widely used for outdoor lighting (street lights and security lighting are typical examples). Sodium vapor lamps cause less toxic pollution than mercury-vapor lamps. Drawbacks: Harsh yellow light and requires 80-300% more wattage than comparable LED lighting.

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